TERMS AND CONDITIONS OF DRONE ACADÉMIE
All Drone Académie products, any list of Drone Académie products, as well as all content on the Drone Académie website (text, videos, audios, graphics, logos, buttons, images, icons and software components) are the exclusive property of Drone Académie, its suppliers or persons having granted a license of use to Drone Académie. They are protected by copyright laws and international treaties.
Here are our terms and conditions for using our online courses:
- It is forbidden to share or publish the site’s paid content;
- Only one person is authorized to use an account. It is forbidden to share an account with other people.
- Once you have ordered a course, you are not entitled to a refund.
- Support for students with questions about the material is not included.
If you have booked a flight review, here is our cancellation policy:
- If you cancel your flight review at least 24 hours in advance, you can reschedule your flight evaluation with your flight evaluator.
- If you cancel your flight review less than 24 hours in advance, or fail to show up for your flight evaluation, you will be charged a fee of $85.
- If you cancel the flight review more than 24 hours before your flight review and request a refund, a $20 fee will be charged to your refund.
- If you cancel the flight review less than 24 hours before your flight review and request a refund, a fee of $85 will be charged to your refund.
PRIVACY POLICY
Drone Académie Privacy Policy
Drone Académie uses cookies to improve users’ browsing experience, offer personalized advertising or content and analyze traffic. Drone Académie also uses a point-of-sale system with Stripe and Paypal to manage payments for goods and services, as well as other customer interactions. Finally, we collect information on our customers when they register for a course, and on our subcontractors when they add a course to the employee portal. This “Privacy Policy” explains how we collect, use, disclose and otherwise treat our customers’ personal information in this context.
Information collected
Payment information
When you make a payment using Woocommerce, we collect information about the transaction, which may include personal data. Transaction information includes the payment card used, the name associated with the payment card, the date and time of the transaction, the amount of the transaction and the goods or services purchased as part of the transaction.
Other information provided at time of order
We may collect other information complementary to payment. This information may include :
- Your e-mail address or telephone number
- Other information you provide, such as your date of birth, interests or preferences, ratings and comments
Information collected about our subcontractors
We may collect information about our contractors and their interactions with the employee portal, such as the date, time, duration and location of the service. We also collect the e-mail addresses and telephone numbers of our subcontractors.
Use of collected information
Your personal data is used for the purposes described in this section. The information we collect is used to offer our products and services, including :
- Improve users’ browsing experience, offer personalized advertising or content, and analyze traffic.
- Execute a payment or return transaction you have initiated
- Send an electronic receipt by e-mail
- Managing our relationship with you
- Personalize the delivery of our products and services
- Keep track of customer purchasing history and activity
- Prevent fraud or manage risk
- Managing and protecting our business
- Support and service our products and services
Marketing
You can choose whether or not to accept cookies.
You also have the option of providing us with your e-mail address and name to subscribe to our chain letter. Once you have subscribed, we may send you marketing communications using the personal data you have provided. You can ask us to stop sending you marketing messages at any time by clicking on the unsubscribe link in each marketing message. If you choose not to receive marketing messages from us, we will continue to carry out our other relevant activities using your personal information, including sending you non-marketing messages.
Compliance with the law
We use your personal information when we believe it is necessary or appropriate to comply with applicable laws, lawful requests and legal process, including responding to subpoenas or requests from government authorities.
Compliance, fraud prevention and security
We use your personal information when we believe it is necessary or appropriate to (a) apply the terms and conditions governing our products and services, (b) protect our rights, privacy, safety or property and/or yours or that of others, and (c) protect, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activities.
With your consent
In certain circumstances, for example to subscribe to our marketing communications, we may ask you for your consent. If we ask for your consent to use your personal information, you have the right to withdraw your consent at any time in the manner indicated when we requested consent or by contacting us.
Provision of information
Your personal data may be communicated as described in this section.
Stripe
Stripe is operated by Stripe Inc. which receives information processed by Stripe, including your personal data. Stripe uses the information to provide its services to us and in accordance with its privacy notice.
Paypal
Paypal is operated by Paypal Inc. which receives the information processed by Paypal, including your personal data. Paypal uses the information to provide its services to us and in accordance with its privacy notice.
Service providers
We may use outside companies and third parties to administer and provide services on our behalf (e.g., to provide customer service or to process and deliver orders).
Compliance and enforcement; protection and safety
The Company may disclose information about you to the government, law enforcement officials or private parties as required by law, and disclose and use such information as we deem necessary and appropriate to (a) comply with applicable laws, lawful requests and legal process, including responding to subpoenas or requests from governmental authorities, (b) apply the terms and conditions governing our products and services, (d) protect our rights, privacy, safety, property and/or yours or those of others, and (e) protect against, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activities.
Commercial transfers
The Company may sell or transfer some or all of its business or assets, including your personal information, as part of a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization or sale of assets in bankruptcy, in which case we will use reasonable efforts to require the recipient to comply with this Privacy Policy.
To other parties with your authorization or to perform a contract entered into with you
The Company may transfer your personal information to any third party that is not covered by the other categories listed below if you give us permission to do so, or with whom you have entered into a contract whereby we must transfer your personal information to that party to perform that contract.
Data retention
The Company retains personal information only as long as necessary for the following purposes (a) offer its products and services; (b) comply with its legal obligations; (c) resolve disputes; and (d) enforce the terms of any agreements we may have with you. You may contact us at the coordinates provided below to obtain additional information about our data retention practices in connection with the Service.
Your rights and choices
Choose not to provide your personal information
You can choose not to provide us with your personal information. If you choose not to provide the requested information, we may, in some cases, be unable to provide you with products or services. For example, we may not be able to process your transaction.
Consult, modify or delete your information
You may contact us directly to request access to, change or delete the information we hold about you. Consultation, modification or deletion of your information may not be possible in certain circumstances, and we may refuse your request if we are not legally obliged to respond.
Complaints
If you have a complaint about our handling of your personal information, you may contact us at the address or telephone number listed below.
Updates
We reserve the right to modify this Privacy Policy at any time. In the event of an update to this Privacy Policy, the date will be modified and the updated version will be posted on our website.
Contact us
If you have any questions, comments or complaints about this Privacy Policy or our privacy practices, you can contact us at info@droneacademie.ca or 1 (438) 377-3318.